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By placing an order you agree to the 2-3 business days processing time. If your order contains a pre-order item, it will be shipped when that item is in stock.

We ship Monday-Friday. We do not ship on non-business days or public holidays. 

Delivery time within the US is 4~7 business days. Only for certain remote zip codes in the US, delivery can take up to 20 days. You will be notified of this at checkout if your zip code falls in the remote category.

Delivery time to all other countries is typically 5-12 days, barring unforeseen circumstances. 

Please reach out to us at info@pupsandbubs.com if you do not receive your order 14 days after tracking info is provided. Please note that any shipping delays caused by local custom processing is not within our control. 

❗❗Duties are import taxes stipulated by your government, and will vary depending on the country you are in. We have no control over the amount of duties a customer pays. It is the responsibility of the customer to pay any local import duties.