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RETURN INSTRUCTIONS

Please read the below return conditions and instructions prior to starting a return.

Terms of return

  • All returned items must be in new condition, unused and unworn, with the hangtag and label intact.
  • Returned items must be sent back in its original zip lock / self adhesive packaging.
  • Shipping fees are not refundable. Customers are responsible for the return shipping fees.
  • All returned items are subjected to a USD$8 restocking fee.
  • Returned parcels must have a tracking number. This is for the protection of both parties, so that you’ll also know when we receive the return.

help us REduce Waste

Please help us reduce unnecessary waste by following the below packaging instructions for a return:

  • When packaging items for a return, please try to fold the items in the same way you received it. Folding it randomly can cause permanent creasing & damage to the products, resulting in the product becoming unsellable and disposed wastefully.
  • Returned items should be shipped back in a carton box instead of a plastic mailer bag to prevent it from becoming damaged during transport.
  • To avoid damaging the carrier, please always fold the bottom of the bag backwards instead of forwards. 

Thank you!